Privacy policy

What we collect

• When you book: your name, email, phone number, what you booked and, if you ask for it, the town for free transport.
• When you apply to take part: the details you enter in the form.
• We never see or store your card details. Payments are handled by Stripe.

Why we use it

• To confirm your booking, send your ticket and contact you about the event (to perform our contract with you).
• To reply to your application (our legitimate interest in organising events, and your request).
• To keep accounting records, as the law requires.

We do not sell your data or use it for advertising. We only email you about future events if you tick the box for it when booking (your consent); every such email lets you unsubscribe.

Who else handles it

• Stripe — payments.
• Railway — hosts this website and its database in the EU.
• Google Workspace — sends booking emails.

How long we keep it

Bookings: six years, for accounting. Applications: up to two years after we last spoke. You can ask us to delete your data sooner where the law allows.

Photos at our events

We photograph our events and publish some photos in the gallery on this site and on our social media. When booking you confirm you agree to this. If you would like a photo of you or your child removed, email us and we will take it down.

Cookies

We use only the cookies the site needs to work: one remembers your language, another keeps the organiser signed in. Your browser also keeps unsent form drafts on your device. No analytics or advertising cookies.

Your rights

You can ask for a copy of your data, or ask us to correct or delete it, by writing to joycelebration2025@gmail.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).